How long does it take to receive my order?
Customer Service Hours: Monday - Friday 9:00 am - 4:00 pm EST & Sunday 11:00 am - 4:00 pm EST
Customer Service Email ---> firstname.lastname@example.org
Covid-19 Update: We are still open and fulfilling orders. Some orders are running behind a few days because of the current circumstances.
Orders typically ship out in 4-10 Business Days. We print and embroider all of our products in house to insure quality with fast shipping. After checkout your order is sent to our warehouse for production, we custom print and embroider all orders as they come through.
How can I track my order?
You will receive an email once your order has shipped along with your tracking link.
How does the apparel fit?
You can view the sizing chart here.
How can I contact you?
Our customer service email is email@example.com
How can I exchange an item?
Hassle-free exchanges! Please email firstname.lastname@example.org with your name, order number, and reason for exchanging. If the exchange is due to a packaging error, defect, or manufacturing issue, we will cover the cost to return the item. If not, you just have to cover the shipping and we'll send you out a new item at no extra cost.
*There are no exchanges on Mystery items. Those sales are final.
Do you offer refunds?
Barcode Clothing Co uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and our servers. This connection protects your sensitive data. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Our site is hosted by Shopify Inc. (NYSE:SHOP). Backed by the leading ecommerce platform enables us to offer 99.99% uptime and 24/7 monitoring. With a large network of servers placed across the world, we can offer you a secure, robust, and performant ecommerce experience. Our site is also certified Level 1 PCI DSS compliant, the highest level of security certification. This certification signifies we're in compliance with standards for security policies, technologies and ongoing processes that protect our payment systems from breaches and theft of cardholder data.